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Requesting Part Information: A Quick How-To

Iron Wing - How To Request Part Information

Here at Iron Wing Parts, we understand our customers and the tools they need to make their next purchase confidently. That is why we’ve included the Request Parts Info tab on our website's product page, making it easier and more convenient to find answers to your everyday questions.

This newly redesigned feature on our website has been created to answer any question regarding the specific part you’re looking to purchase. You may need additional information, such as more photographs or the weight of the part. We’re also equipped to address more specific requests, such as the bolt-hole sizes of a heavy-duty truck brake drum or the maximum voltage for an industrial contactor. Additionally, questions and requests regarding priority shipping for the part can be directed here. With our extensive inventory, we can swiftly locate your specific part and even find cross-referenced alternatives if necessary. As a reminder, however, we do NOT manufacture the parts we sell. Therefore, we cannot answer questions about the functionality or compatibility of the part you may be seeking to purchase. We encourage you to contact the manufacturer for any questions regarding the specific functionality, operation, or compatibility of the part.

How to Request More Information

You will first need to navigate to the specific part’s product page. You can find the part by utilizing our search bar or browsing through our categories. From there, click on the black tab titled "Request Part Info" in the bottom left-hand corner.

You will first need to navigate to the specific part’s product page. You can find the part by utilizing our search bar or browsing through our categories. From there, click on the black tab titled “Request Part Info” in the bottom left-hand corner.

After that, a dialog box will appear, allowing you to fill in the necessary contact information, as well as the detailed information you would like to request in the checkboxes. Be sure to elaborate more about your request in the Explanation of Request box for our team to answer your question(s) completely.

After Submitting

After submitting your request, you will receive a confirmation email, and a member of our representative team will review your request and fulfill it promptly. As soon as our representative responds, we can then help guide you to your next step if necessary. Requesting more information about the part guarantees that you are obtaining the correct part and helps save you time and money in the long run. Uncover Iron Wing’s vast inventory and request information for the parts you need today!