Now more than ever, the number of global connections in the e-commerce space has increased, allowing our team here at Iron Wing to expand our reach of customers, like you! Whether you are a wholesaler or individual, our goal at Iron Wing is to make your next parts purchase the smoothest and easiest it can be. In this blog, we will cover various factors and tips to consider before purchasing from us as an international customer.
Costs
Most often, customers may not consider the cost of shipping a part internationally before checking out. The process of getting your International Shipping charges will first be handled by our team. Once your order has been placed, we will send a separate virtual invoice via email showing your options for international shipping. You will have the option to pay via PayPal or credit card. If you decide to decline the shipping charges, your order will then be canceled, and all payments will be refunded via your original payment method. Your costs will be different depending on the part and the country Iron Wing is shipping to.
While customs duties and import taxes will not affect your shipping costs, they are important factors to consider in your landed costs. Shipping agencies, such as FedEx and UPS, provide resources and tools to help understand this topic further.
Quality
Sometimes buying cheaper parts does not mean receiving quality parts. Here at Iron Wing, we understand the type of parts our customers are searching for. That is why we provide high-quality parts that are essential for our customers’ machines to finish their jobs. If our customers have any questions before making a purchase, we will gladly provide information regarding the quality, availability, or any other details about the part you are interested in. While all parts are available for inspection, please note that we do not manufacture these parts. Therefore, we may not be able to provide all the details you may be looking for, such as the part’s fitment or model. It is important to remember that investing more in a high-quality part upfront can often save you money in the long run.
Geographic Challenges
Communication plays a vital role in fostering successful business relationships. Various factors, including language barriers and differing time zones, can significantly impact how we send and receive communication. Despite these challenges, our dedicated team is fully prepared to overcome these obstacles and ensure that our customers receive seamless and timely communication, ultimately guaranteeing the prompt and efficient delivery of your part.
Time
When purchasing internationally, it is important to remember that parts will take longer to arrive. The time in which your part is delivered will be dependent on the service that you elect, whether that be ocean or air. Once the part leaves the U.S. territory, the speed at which a customer can receive their part is determined by the freight and shipping agencies. If there are any lost, stolen, or delayed packages, our team will work with you to get your part into your hands as soon as possible.
Laws and Regulations
Iron Wing is committed to providing our parts to customers on a continuous global basis. That is why we are dedicated to currently shipping to not only the United States but also the North American Region and most international locations. It is important to check with your government first to ensure that you can purchase products from the United States, and if so, what regulations you may need to consider. To ensure that we can deliver to your location, please provide the complete shipping address. Additional information may be requested, such as an end-use certificate (ECU), which is a document that allows us to comply with U.S. export controls. For shipping uses, keep in mind that if a commodity’s value (based on HS code) within the shipment exceeds USD 2,500, electronic export information (EEI) filing will be required with the U.S. government. Our team can explain the logistics of this process in the event it is required.
Finding the Right Part for You at Iron Wing
At Iron Wing, we carry a large inventory of parts servicing Heavy-Duty Truck, Heavy Equipment/Off-Highway, Material Handling, Agriculture, Mining, and other industries.
Our inventory contains genuine OEM parts, including New Old Stock (NOS) and other hard-to-find parts at the lowest prices available! We also carry OCM parts for your replacement needs, as well as a range of aftermarket parts for brands such as John Deere, CASE, Komatsu, CAT, and more. All of our aftermarket parts come with a 12-month warranty against defects in materials and workmanship, and many of our aftermarket parts are made in the USA. Our parts are in stock and ready to ship straight to your door to minimize downtime. Browse our parts inventory categories or use the search function to search using part #, description, or manufacturer. Contact us with any parts inquiries via email at: sales@ironwingsales.com